Testimonials

No one can attest to PSAV’s legendary service better than our customers. The following are a few comments from our hotel partners and clients. We hope to add you to our resume of raving fans!  

FLawless EXecution® — Guest Comment Cards

“The experience with PSAV was fantastic, they organised everything for us, and nothing was too last minute. The staff were amazing, and I would trust them to take on any of our future events." — Carnival Cruise Lines to PSAV team @ Rosewood London

“I wanted to thank you again for the amazing job you preformed on Coupa Inspire London event. Your guidance and assistance exceeded my expectation beyond anything I have experienced in production over my 30 year tenure. From the moment of first contact to the morning after dismantle; you went above and beyond the call in every way.” — Izzi Production to PSAV team @ Rosewood London

“Overall, an excellent service. PSAV understood the brief and everything was prepped in advance of the event. I had full confidence in the fact that everything was in order, the plans in place and the team at PSAV would do a good job. For an event organiser, that's all you can hope for and it enables you to look after guests rather than worry about the AV running correctly and in the right order. A good job with no technical problems. Thank you.” — Headway Brain Injury Association to PSAV team @ Dorchester Hotel

“A brilliant experience with PSAV today - friendly, helpful, knowledgeable team. Nothing was too much.” Nuffield Health to PSAV team @ Rosewood London

“We have had a lot of event managed externally. And for this event we experienced the best of service orientation, flexibility and punctuality. It could not have been better”. — Aachen Münchener Versicherung AG Kundenservice to PSAV team @ Hilton Nuremberg

“Excellent service from [the whole] team. Nothing was too much trouble - the room looked amazing both daytime and evening. The team was so helpful and friendly - they were an absolute pleasure to work with” — JLT Benefit Solutions @ Sofitel London Gatwick

“An excellent service offered. Easy to understand quotations. PSAV provided a 'one stop shop' for all our audio/staging requirements and were very easy to deal with. [The team was] easy to deal with, flexible, upbeat, and was very professional.] Overall, very impressed.“ — Zip Heaters (UK) Ltd  Royal Garden Hotel

 

"I would like to thank [the team] for all their help during our time at the Hilton.  Everything was seamless and nothing was too much trouble."— Nestle to PSAV team @ Hilton Brighton Metropole

 

"Faultlessly executed and a very complex event. Hats off to the team!" — Puig to the PSAV team @ Langham London

 

 

"Our guests, co-organizers and I were extremely excited about the competence, courtesy and helpfulness of PSAV employees. Even small last minute changes were immediately overcome without affecting the program! Many thanks for the whole day!" Benefiz-Veranstaltung Lebens(T)raum to PSAV @ Hilton Frankfurt

“For the second year in a row we have had nothing but good experiences with PSAV at the Hilton Mainz. Both technicians, who were in charge of our event, were very punctual, precise, meticulous, solution-oriented, courteous, helpful and [were involved 100%] […] Again a big thank you !!!! If all events were managed that way, then our work would be perfect” — VR Bank Mainz to PSAV team @ Hilton Mainz International

 

“I'm really satisfied with the services received by PSAV — the process from beginning to end has been very smooth and the team were flexible, professional onsite and above all, fun to work with. The iPad app and Mithoughts app were very well received and we have received lots of positive feedback. For [any large event we will be hosting] we will be sure to contact [the Global Sales] team.” — Haymarket Media Group

"Outstanding from start to finish. The team looked after us from the beginning to end with the utmost professionalism and knowledge guiding us through all the way to ensure our Video Conference was a great success!" — Mayo Clinic to PSAV team @ The Dorchester

 

"We have been at the Four Seasons for over 10 years and this is the first time they have used PSAV. It went perfect. Great attention to detail, timely and very professional. A definite improvement over past meetings. We may move venues in the future but would prefer to use PSAV when we do" — The Boeing Company to PSAV team

 

"From quote process to production the service provided was non-complicated and of a very professional standard. Being Australian based and not able to visit the venue prior to our event, we had to entrust the information provided was going to truly reflect what was delivered on site." — Inspired Event Travel to PSAV team @ the Berkeley Hotel London

 

"The service we received from PSAV was faultless, everything was provided on time, worked well and delivered with a friendly approach. As has been in previous years." — Process Systems Entreprise to PSAV team @Royal Garden Hotel

 

“The service that we received from PSAV was nothing short of outstanding. No request was too ridiculous; the entire staff was helpful, knowledgeable, and friendly. We will definitely use PSAV for every upcoming event!” — the TES

 

“[PSAV was] very accommodating and knowledgeable. They cared as if it was their personal event and meeting. Everyone was exceptional but [the onsite team] was fantastic and eye for detail is incredible. Response time from this team is comparable to lightning. Well done” — Myoscience


“This is not the first event we have done using PSAV as the AV company. Most times we have received an excellent service — this year - it was FLAWLESS! Thanks again and Look forward to working with you in the future.” — Permira

 

"Fantastic service and value. Everthing set up read for our arrival and the team was very helpful explaining the operation of the equipment as well as being on hand throughout the event in case of any problems. We would have no hesitation in contacting PSAV again for future events.” — Milestone System

 

"The on-site supervision by the PSAV team was efficient and professional at all times - we felt really well looked after and had full confidence in them. THANK YOU!" — Wuerttembergische Versicherung AG

“PSAV team have always been friendly and professional, they are an outstanding team. Always seek to improve guest satisfaction and always go the extra mile to make sure everything is in order. We never had a bad experience with PSAv and I have been working with them for the last 8 years." — The Sheraton Skyline Heathrow